Communicating Effective Mandatory Health and Safety Training: A Challenging Task For Any Business

Health and safety: Vitally important words that often elicit yawns when uttered in the workplace. After all, isn’t being careful just common sense? Why spend hours going over mandatory training that everyone knows?

 

Maybe that was the thinking in two recent news stories. In the first, a new business operator decided to skip mandatory training and relied on someone else to fill in the gaps. The problem was—this person had a long history of workplace negligence and landed the operator in deep legal trouble. The second is more tragic; a young worker fell through a class roof to his death. He was provided with no health and safety or accredited training.

 

Legal problems and deaths are the extreme ends of the scale when dealing with health and safety training. So why, when the stakes are so high, do some companies and employees take such a laissez-faire approach to health and safety?

 

Perhaps it’s due to the time it takes. Health and safety is a broad and dense topic with many areas to cover. It’s not uncommon to have full day inductions. Added to this, much of the training provided isn’t industry-specific and is irrelevant to those taking part, causing people to switch off entirely. After all, humans spend nearly 47% of the day daydreaming. And don’t forget the all-important monetary cost; time spent training is time that could be spent making a profit.

 

It’s time for a new approach to health and safety training, especially in a post-pandemic world where health guidelines are updated every day. Employees need to be up-to-date and informed in engaging ways, not mass-gathered for another time-consuming toolbox talk. 

 

By rethinking the outdated onboarding approach, Tribuco Knowledgebase has created a new path: Microtraining. Videos that are quick, concise, and educational, designed to be rewatched in our app whenever needed.

 

We cover a wide range of topics; from health and safety to depression, our microtraining keeps employees upskilled with constantly updating videos. Our engaging content means that employees take in vital information. The concise information is designed to be watched again, when needed. By scanning a QR code at a workstation, employees can be trained with information that they need to know, which can all be tracked in an online portal that safeguards you from potential future claims.

 

Health and safety training should be a mandatory and vital part of any hiring process, but it must be there to genuinely educate—not to cover oneself in case of an accident. Every employee wants a safe productive work environment, and it’s up to management to foster that environment with the latest effective training methods.

Start Looking At Quality Control From A Whole New Angle | Tribuco Knowledgebase

Why Some Businesses Need To Start Looking At Quality Control From A Whole New Angle 

Common sense might lead you to believe that being one of the most prolific producers of a product would inevitably make you a major player in that marketplace. You’d be wrong. India is second in the world at producing fruits and vegetables, with nearly 300 million tonnes of the stuff grown in 2019-20. Their global market share? Barely 1%. It just goes to show that if your quality control isn’t up to snuff, it doesn’t matter how much you produce.

 

Quality control is vital to any business expecting repeat customers and word of mouth recommendations. Customers expect that each time they make use of your company, they’ll have exactly the same high-quality experience. Many brands advertise their quality assurance as bragging rights: “if you’re not completely satisfied…”. It’s a selling point; these businesses are so sure of their quality they’ll bet money you will be too.

 

In the past, businesses might have relied on a quality control department; a small group of experts who oversee the entirety of a brand’s quality assurance. It’s a decent way of reducing poor quality, but it has some big flaws. A sampling of products would be inspected, checked for poor quality at the end of the development cycle, and then deemed worthy or unacceptable. It’s a rather small safety net, especially for increasingly complex products.

 

After all, who really maintains quality at work? Is it the executives? The managers? The quality control department? No, it’s the workforce; the bread and butter of any operation. They are on the frontline. They are involved from beginning to end, whether it be on an assembly line or coding in an office.

 

It’s the workforce where producers must focus their efforts to reduce poor quality. Gone are the days of long, boring training seminars and thick handbooks. They must use the latest technology to meet targets, assure consistent quality, and maintain health and safety.

 

In an ever-changing digital world, businesses have to adapt to new models, new ways of thinking, and new technology. Tribuco Knowledgebase has developed a revolutionary training method known as “microtraining”; a system that gives businesses the tools to ensure first-time quality is achieved every time.

 

By taking the fundamentals of mandatory training — PPE, health and safety, COSHH, and COVID19 to name but a few —and reducing them to quick and concise videos, microtraining saves time and ensures a consistent level of knowledge throughout the entire workforce. Job-specific quality control microtraining videos can be sent out to the workforce before the work even starts, providing standardised and mandatory training quickly and efficiently.

 

Using our app, employees are always a moment away from the latest training guidelines. These are easily accessible with QR codes at every workstation; any employee can transfer to a new workstation without having to be trained by someone else. Instead of toolbox talks, it’s faster (and, in pandemic times, safer) to beam a training video to everyone onsite. The platform also equips managers with a robust audit trail of all training delivered, which not only safeguards businesses from potential claims but also saves money from the rework costs of substandard work.

 

Quality control doesn’t come from one department. It’s the natural result of expertise from a confident and well-trained workforce. It’s time to embrace the fast-paced digital world and make it work for you

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